New Royal Mail 10 day rule customers may not know about

Royal Mail is introducing a new 10 day rule later this month that many customers may be unaware of. Simultaneously, the company is urging recipients of parcels from abroad to adhere to a lesser-known 21 day rule. Customers are specifically warned not to ignore notification cards delivered through their letterboxes regarding these international shipments. These updates aim to clarify the timeframes within which items are held before being returned or processed further by Royal Mail.