South West Water has sharpest rise in complaints

South West Water and Thames Water have received poor ratings due to a significant increase in complaints and inadequate handling of these issues. Meanwhile, police in the South West are successfully bringing shoplifters to justice. This effort is supported by a collaboration with UK Against Crime, which has developed a specialised app. This digital tool allows retailers to record crimes efficiently, enhancing the ability of law enforcement to track and prosecute retail theft within the region.