UK venues losing £500m a year over 1 crucial customer detail

UK hospitality venues are losing up to £491.8m annually due to substandard toilet facilities. According to a new Essity report, unclean or unsuitable restrooms lead to unhappy customers who spend less money and leave negative reviews. This critical lack of hygiene and suitability in customer facilities is costing the industry nearly half a billion pounds each year, as poor toilet standards directly impact consumer behaviour and overall revenue for venues across the United Kingdom.